You have the talented IT resources to do the work but they’re working full time keeping things running in your current environment. The last thing you can afford to do is take your technical people and ask them to perform the administration tasks required to complete an application install or upgrade. This is where we can help. As part of our IT project management package Silver Lining Computing will complete the following:
Review current environment and create a request for proposal (RFP) or statement of work (SOW) based on requirements of all departments involved in the project.
- Work with vendors to provide demos of available systems if applicable.
- Write, track and produce a project plan for all required tasks.
- Track user acceptance testing.
Work directly with management to track and report issues.
At Silver Lining Computing we have experience managing everything from global help desk applications to Cisco VoIP implementations. However we always have the skill, expertise and dedication to expand our horizons.